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Grey drives repair warning

30 June 2014

Non-official or ‘grey’ repairs to hydraulic and electronic drives are threatening industrial productivity by increasing downtime and placing warranties at risk, according to drives and controls manufacturer, Bosch Rexroth.

The warning is aimed at production and maintenance managers who use non-official repairers, also known as the grey market, to repair highly sophisticated equipment.

"We estimate that nearly 65% of electronic drive repairs in the UK are completed by non-official repairers,” says Richard Chamberlain, UK service manager at Bosch Rexroth. "The situation in hydraulics is even worse. We estimate that circa 80% of hydraulic repairs are completed by the grey market.”

Chamberlain says that there is a misconception that hydraulic drives are easy to repair with no account taken of which components are used in the repair, or how this may affect any warranties.

"It’s a big issue with hydraulics in particular, because it’s generally a simpler technology that many maintenance engineers believe can be just sent down the road to a grey repairer,” he says. "However, even the simplest repair completed in the grey market could increase the likelihood of a premature failure.”


 
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