Secure remote access for dummies

After-sales service and support for industrial machines can be costly and time-consuming, with experienced engineers and technicians having to travel to customer sites. The book covers quickly and securely performing diagnostics and resolving most of those issues remotely.

The book describes how eWON products from HMS work and how they allow readers to:
-  Learn the business benefits of remote access
- See how to ensure secure access via the Internet and clouds
- Understand how to can diagnose and solve problems remotely.

The target audience for this book is automation engineers or field technicians working for a machine builder or original equipment manufacturers (OEMs). With a strong understanding of the machines that they build or support, they are not necessarily as comfortable with new technologies such as cloud computing, remote access, information security and how Internet works in general. The book addresses these topics and more, and is written primarily for “non-techie” readers.