Making the case for remote access

Typical use cases for remote access to industrial machines include:

• Troubleshooting and programming Programmable Logic Controllers (PLCs) remotely
• Viewing and controlling remote Human Machine Interfaces (HMIs)
• Connecting to a local web camera to give greater visual assistance
• Supporting Field Technicians for commissioning

Benefits include:

• Removing travel costs & environmental impact
• Improving responsiveness
• Reducing the impact of emergencies
• Optimising engineers' workloads
• Maximising machine uptime and productivity

Overall, everyone is looking for more efficiency, which means less waste. Machine builders can achieve a competitive advantage using remote access to serve more customers and reach new geographic markets, even without a local service setup.

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