Quantum Controls expands UK drive service centre network

Quantum Controls already has a network of 7 Drive Service Centres around the UK at Thurrock, Thetford, Leeds, Birtley, Newcastle, Glasgow and now Lothian. The national network of UK Drives Repair/Service centres speeds up services such as critical repairs, the upgrading of ageing components in line with manufacturers maintenance schedules, and defective components depending on application and operating conditions. The centre will also carry out in depth failure analysis to determine the causes of faults, helping users to cut downtime and all done at a local level wherever you are in the UK.

With over 25 years’ experience as an ABB Drive Service provider and the Official Drive Service Partner for major Drive Manufacturers such as Danfoss, Vacon, Schneider Electric, Mitsubishi, Schneider, and WEG.

Quantum Controls' drive rental service offers immediate 24/7 install and commissioning of temporary VSDs to replace any failed units. With 2500+ drives in the rental fleet covering all powers and voltages up to 4.5Mw the company claims to always have a temporary solution that gets your plant back up and running.

Before repairing a VSD, engineers carry out full functional test to ascertain the fault with the drive. The coordination team will then issue a full report detailing the fault and the cost to repair. After the repair, engineers carry out a full function test on the VSDs across the speed range and at full load, a video of the load test will be taken and provided to the customer for their records along with signed test certificate before returning the drive back to site.

The centre is said to hold the largest stock of critical drive spares for ABB, Schneider and Danfoss with parts for all other manufacturers available to us same or next day.

"Our UK Drive Service Centres are permanently manned by fully trained and certified drive engineers operating in a dust-free environment which is electrostatic discharge protected,” says Quantum UK service manager, John Smith. “Available 24/7 our service centres provide the perfect facility to repair, service, maintain our customer’s drives. If a drive is irreparable, we will arrange disposal and recycling according to local WEEE regulations."

With over 280 existing service partnerships in place throughout the UK, a number that is expected to double in the next 18-months, Quantum are already looking at further extending their unique Drive Centre UK network, with branches in the South West and Northern Ireland planned to be opening in 2021.

The expansion of the UK Service Centre Network is being led by managing director, Kevin Brown, who says the further expansion will allow Quantum Controls to respond to evolving customer needs with greater agility: "We can provide a one-stop-shop for all our customers drives needs, for all makes of drives, for all power and voltage ranges and we do this at a local level for our customers 24/7."

www.quantum-controls.co.uk