App optimises design process with AI

To do this, the AI harvests data from igus customer projects that have already been implemented on comparable machines and components. With one click, the user is taken to the online shop and can order their new chain without a time-consuming search for the last order, simplifying the shopping process and potentially saving money.

"Many of our customers are not familiar with the wide range of possible applications for all our products, which is why we have developed the igusGO app. It expands our range of services and is available 24/7," explains Matthew Aldridge, MD of igus UK.

Over 450 different applications are already in the app's “brain” and the number is growing daily; from coffee machines to the bottling plants to aircraft seats to bucket wheel excavators.

"The igusGO app is intended to serve as a source of inspiration,” says Aldridge. “And we want to reach a wider audience, we want to open up the app to a community where everyone can participate and share their projects with others.

"If the app does not recognise an application, the user can report it directly to igus. We’ll respond within 24 hours and point out any opportunities for improvement."

Over recent months, the first beta testers have been satisfied with igusGO’s capabilities and are now suggesting improvements. igusGO is available for both Android and iOS and also as a web browser version. In the next version of the app, igus is planning to integrate an AI chatbot that can answer users’ questions directly.
igus also uses AI for product recognition

igus is now also using AI for the spare parts business of its energy chains.

"With our product recognition technology, we want to enable any employees at any company to order a spare part fast," says Justin Leonard, e-chain director at igus UK.

The principle here is also very simple: take a photo of the chain with the help of the product recognition app, found at https://www.igus.co.uk/info/product-recognition. The AI, trained by igus, recognises the corresponding model from almost 50 different e-chain series. With a click, the user is taken to the online shop and can order their new chain according to the desired length, without a time-consuming search for the last order, simplifying the shopping process and potentially saving money.

www.igus.co.uk